u/ice_queen999

Joined mint late july and traded in my galaxy flip because the promo for the s26 was really good. Allstate got my phone on July 31st based on tracking but I have not heard a word from them. I have reached out to Mint customer service 2x about how to reach someone about the $400 I was told I would get for my trade in but each time their agent gives main customer service numbers and basically says they are not sure but try those numbers. I call those numbers and never ever can reach someone despite hitting ever menu option. Their chat customer service always says they cant find anything with my email but i have delivery confirmation that allstate got it.

Any advice on how to deal with this?