u/ilovemycowboy

Hi everyone,

I received my Ozlos yesterday and wanted to try them for the first time today.

Unfortunately, as soon as I put them in my ears, I hear a very high-pitched whining/ringing noise. It’s incredibly annoying and I can hear it all the time, whether I’m playing sounds or even when there’s complete silence.

Right after setting them up, I updated them to the latest firmware, so they’re fully up to date.

Has anyone else experienced this? Is there a fix for it, or does this sound like a hardware defect and I should return them? :(

Edit: I discovered that adjusting the volume in the app briefly disables the high frequency for 0.5s before it resumes.

Thanks in advance!