How to resolve?
So, this is entirely my mistake as a seller, and I just want to resolve it in the fairest way possible.
I think I accidentally double-sold an item. I’ve been moving in with my partner over the last couple of months which has meant selling a LOT of my things. I’ve been listing things left right and centre for months, and have sold over 100 of my items by now.
I got a notification that somebody had purchased a top from me this morning that I listed maybe 9-10 months ago. I was initially confused because I could’ve sworn I already sold it. When I went to look through my previous sales, it doesn’t seem to come up though, and Vinted hides my oldest sales from me so I can’t even see what those are. I already messaged somebody who bought a bundle from me saying “Hey, so sorry! But did you happen to buy this top?”
I’m going to have a deep dive through all my things just in case I still have it, but I’m pretty sure it’s gone.
As I said, entirely my fault! I just feel bad for the girl and don’t want to come off like some pro-seller trying to scam anyone. I also don’t want it to affect my rating by just cancelling on her. What should I do?