u/insanityxsl

The real reason Turo has been making changes that take more from hosts is simply because, they have to, or they won’t survive.

I am a power host with 140 cars hosted. Only 28% of these belong directly to my business. The rest of them are co hosted (i.e belonging to other people, I host them and they get paid a split of income)

When you operate at this level, you get more access and insider information than a regular host with 5-10 cars. I know employees in Turo who are worried for their jobs, Turo has been getting rid of people nonstop to cut back on costs.

Recent changes :

The customer support service was switched from Philippines to Egypt to save costs.

Host earnings plans were changed so that Turo can make more in fees, diving more into hosts’ profits

Dynamic pricing was introduced so that there is continued demand for vehicles and less control of the pricing of the vehicles by the hosts, more money Turo’s pockets.

They now want a % cut from fee of the child/baby seats hosts provide to guests, and other “extras”

This is desperation to save the company. Turo is losing a staggering amount of money from damage claims. They won’t see 2028 at the rate their losses compounding.

Don’t believe me? Save this post and come back in a year.

I’m working in an admin role in a commercial real estate. My team has a few gamers and we’ve super hyped about GTA 6. Some of us grew up playing GTA in our childhood.

In our last team meeting the team leader was saying “just so you know any leave around Nov 19th may require further explanation for approval, we’ve seen a large number of leave applied for this date and we’re understaffed. HR knows why this is happening. It’s that GT game”

I was planning on taking 19th to 27th off, but a lot of people from other teams have applied annual leave on these days and it’s flagged as unusual.

Do I take the risk? I can’t fake being sick. But I don’t want to miss out on something I waited for so long.

I don’t know where to begin, I decided to Turo a try after closing down my own private rental business with 42 cars. I am keeping my information private, as I don’t want to be banned by Turo for taking this public. Turo has a way of silencing people who criticise them.

How It Began:

I got in touch with one of the program managers of Turo who advised that I can run my fleet passively in a passive income program.

I signed up one year ago to this program with all my cars, handed over keys to the host who was recommended by turo. The first three months were great, I was getting paid 70% of income until I stopped receiving payments from the host, I was meant to be receiving 70% of the income, the host was coming up with every excuse saying that the payments were delayed. It was my mistake to let this drag on for this long.

I started getting concerned after two months of not receiving payments and contacted turo, they said they will follow up with the host. After a few more months of going back-and-forth, they said this is a third-party dispute which must be settled between the host and myself. Okay cool. I decided to visit the yard in person as I didn’t even know if my cars were even there.

I found 6 of my cars completely totalled at the back of the yard, and 5 more cars with severe damages. The worst part is that the agreement between the host and the owner says that the owner must be notified of damages., I was not notified of anything.

I had no access to the bookings as all of the vehicles were on the account of the host, however I did have GPS tracking. After trying very hard to gain access to my own vehicles and checking with turo I found so many of the vehicles were not on bookings but they were being used, the host was sending them on private bookings, employees were using them without my knowledge and pocketing the income.

I could go on about the completely disgraceful nature of this program, Turo allows this host to operate because they have over 300 cars all across the country bringing them a lot of income. Even though they have breached the passive income agreement. Turo will not take any action to compensate me, or to punish the host.

If you’re looking at starting on the passive income program as a host, you can take other people’s cars do whatever you want with it, there will be zero punishment from Turo if you decide to breach the agreement.

I will be publishing everything on YouTube in the near future. Learn my lesson do not sign any contract or agreement between yourself and another host even if the agreement is drafted and provided by Turo, Turo will not do anything at all to protect the people who risk their assets in this program.