u/insufficient_funds1

Image 1 — Epson Perfection 4490 Scanner Troubleshooting Help!
Image 2 — Epson Perfection 4490 Scanner Troubleshooting Help!
Image 3 — Epson Perfection 4490 Scanner Troubleshooting Help!
▲ 3 r/Epson

Epson Perfection 4490 Scanner Troubleshooting Help!

Just got this scanner online (used), and the seller provided evidence that it was previously working beforehand. When it arrived and I turned it on, there was a rubbing sound, and all I get is a loud, long beep with the LED flashing red. It also seems as if the top lamp refuses to go up. Please help!

(I’ve tried using the software in compatibility mode, resetting WIA, and using a windows 10 VM but to no avail, so I’m guessing it may just be the scanner itself.)

u/insufficient_funds1 — 3 days ago