What should Neutrogena's social team even do at this point?
Hey social managers <3 i'm sure you've all seen the neutrogena contoversey going on (about how they fired hayden panatierre back in 2007 for speaking out on her post pardum depression) and how their socials are flooooooded with hate comments.
i don't work at neutrogena (but i do work for another big company that could def have old controversies pop back up for me to handle one day tbhhhh) and i don't agree with them firing her ofc (who would??) but i'm at a loss for how the social team can manage a crisis like this.
i've seen a whole lotta brand cancellations on socials but WHEW this one is rough. esp since most social teams are just girlies who prob loved hayden and would never support the firing, too!! what a situation to be in ugh. i am sending prayers to their social team rn who are probably stressed to the max trying to figure out next steps.
if you were on their team, what would you do? i have post notifs bc i have NO idea. since someone has passed away </3, this feels wayyyy extra hard to navigate!