Does Intuit call users?
I am getting ready to go into a 4 hour Zoom workshop, so I wasn't at my sharpest when I answered a call that said it was from Intuit. It was Gary, asking if I'm the one who manages our QBO account. He did have the name of the organization right (we're a nonprofit), but I wasn't sure if I wanted to be sold anything, or surveyed in that moment so I kind of cut him off and agreed he could call back another time.
Meanwhile, for a company that I am hearing does terrible customer service, how can I be sure that this is not someone finding a way to make it LOOK like they are calling from Intuit?
Edited to add: thanks for quick responses, I'm glad I was suspicious enough not to say more than that I'm the person who manages the account. But how did he have the name right and know we have Quickbooks? (Or was that a guess, like offering car warranty and hoping we have a car?)