My Macbook M4 shuts down
I bought a macbook M4 last July and recently it keeps shutting down randomly.
When I press on the power button, the restart button appears but the cursor doesn’t move.
After pressing on the power button a few times it goes back to the normal screen but it happens again.
I have taken it to Genius Bar and they’ve taken it in to take a look. I got it back today being told nothing seems wrong ( they ran load test and it passed) but when I tried to log back in (they factory reset it), the cursor wasn’t moving nor the keyboard was active.
I am frustrated because it hasn’t even been that long since I bought it and I’m actually starting to wonder if they can replace it with a new one.
Anyone knows the solution??