
Ridiculous Accor policy when staying in 2 hotels at the same time - points only for the shorter stay.
I’ve spent other 2 weeks in Accor hotel in Buenos Aires, during that stay I escaped to Montevideo for one night. I didn’t checkout from BA as I didn’t want to go with all my luggage. I booked another Accor hotel for that one night. That was a huge mistake.
I’m a diamond member for few years and have over 40k status points this year. And this is the most ridiculous and worst customer experience ever.
Today I saw information that my 15 days stay in Buenos Aires is ineligible for points as I have stayed in other hotel and already got points for that one night 😂
If I booked any non Accor hotel for that night, there would be no issue. Good that Accor rewards loyalty.
So just to warn everyone. And asking if anyone had similar situation and was able to have it handled properly?