u/jhunt256

Purchased New Courtesy Vehicle, Delivered and realize its been repainted

Looking for opinions on how to handle this. I purchased ta 2026 Sierra EV that was a courtesy vehicle with 4k miles on it. It was out of state and I paid to have it delivered. I received it 10 days ago. I have found that the entire passenger side has been repainted, and quite poorly. There is bubbles in clear coat, shadowing in the paint, and the front quarter panel is completely lighter then the door. The dealer did not disclose any of this. So far their offer has been to ship a loaner to me and repaint the car and send it back plus $500 bucks off. This to me tells me they knew it was repainted. I have asked numerous times, what was the initial cause of damage, and they will not tell me. Comparing sides, Panel gaps are off. This seems like it has been in a minor accident.... I have given them the option to swap the truck (they have an exact courtesy match minus miles and color on there lot listed for sale) or refund me and am waiting to hear back. How would you all approach this. My thought was, if they dont reply in the next 24 hours, I will escalate through GM as well as the states DMV/AG. The state purchased from has pretty strong disclosure laws that are in my favor.

reddit.com
u/jhunt256 — 6 days ago

Truck Delivered from Out of State - Been painted

Looking for opinions on how to handle this. I purchased the truck that was a courtesy vehicle with 4k miles on it. It was out of state and paid to have it delivered. I received it 10 days ago. I have found that the entire passenger side has been repainted, and quite poorly. There is bubbles in clear coat, shadowing in the paint, and the front quarter panel is completely lighter then the door. The dealer did not disclose any of this. So far their offer has been to ship a loaner to me and repaint the car and send it back plus $500 bucks off. I have asked numerous times, what was the initial cause of damage, and they will not tell me. I have given them the option to swap the truck or refund me and am waiting to hear back. How would you all approach this. My thought was, if they dont reply in the next 24 hours, I will escalate through GM as well as the states DMV/AG. The state purchased from has pretty strong disclosure laws that are in my favor.

reddit.com
u/jhunt256 — 6 days ago