Ethernet connection not working on TS5 Plus
Hello,
I recently purchased a CalDigit TS5 Plus. I connected all the necessary ports and tested it with my laptop.
Unfortunately, it turns out that the dock won't pass my Ethernet connection.
During troubleshooting, I noted the following:
• The green light on the Ethernet port is flashing.
• The Ethernet cable is confirmed to be working. I tested it by connecting through a different RJ45 dongle, and the internet connection worked perfectly.
• Tested on Windows and Macbook. Same results. Different dongle + Ethernet working, with TS5 Plus is not
• The docking station was manufactured in March 2026, so I assume it has the latest firmware, as the newest version listed on the website is from 2025.
Do you have any thoughts or suggestions?