u/jivingjavelina

I’m looking for opinions on systems training. Personally, I tend to learn better when I can watch someone walk through a process live in the actual system rather than reviewing screenshots in a slideshow format.

I ask because we’re currently receiving pushback on having instructors demonstrate processes directly in the system during live training. The argument tends to be that it hasn’t been traditionally been done that way within the team.

What are your thoughts on VILT training where instructors walk through slides of a process versus demonstrating the process in the system itself? Which approach do you find more effective for learner engagement and retention?