Klarna scam
My wife has been dealing with fraudulent Klarna accounts for months now and the entire process feels completely broken.
Someone opened multiple Klarna accounts using her identity. She never opened these accounts, never authorized them, and never made purchases through them. We filed everything you are supposed to:
Police report
FTC Identity Theft Report
Credit disputes
BBB complaint
Klarna originally told us they would work with us and coordinate with TransUnion to resolve the issue. But once the BBB complaint process started moving forward, Klarna suddenly changed their position and said they “don’t see anything negative” on the accounts, so they would not close them or remove them.
At the same time, TransUnion tells us they cannot force Klarna to remove the tradelines if Klarna continues verifying the accounts as valid, even though they are not.
Anybody have any suggestions?