M4 iPad Pro not eligible for trade-in
A month ago I purchased an M4 iPad Pro from Best Buy Open-Box. Immediately upon checking online showed the trade-in value at $620 GC from Apple.
About a week later I noticed some screen issues and proceeded to get the screen replaced through AppleCare+.
Now, upon checking the serial number online, the Apple Trade-in site gives the error message: “This serial number is not eligible for trade in. Please try a different serial number.”
Does anyone know why this would be? I’ve contacted Apple support multiple times about the issue and they can’t explain it.