r/applehelp

I feel so defeated. I feel like an elderly person trying to navigate technology but I’m 35 😭
I have an iPhone 16 Pro
My storage is full and I don’t know what to do
I primarily use my phone to take photos/videos of my children and for my small business. I have 29k photos and 11k videos
I have iCloud to backup everything as well as Google Photos (idk why I have both, and I feel like this is part of the problem).
Every time I delete some of my photos or videos, they magically return. I think because iCloud is synced, no matter what I do to try and remove some of the clutter they find their way back.
What’s weird is that sometimes I don’t get the “storage full” memo and I can take pictures, but randomly other times, and without deleting any, I’m able to take more. It’s so inconsistent and confusing.
I want to upgrade my phone to one with more storage, but I feel like i need to take hold of this situation before i do that. Any advice?

I tried to get the 18 Pro Max about a week ago and failed because they were out of stock, and they didn’t know when they’d have inventory again. I checked every store, even into the next state and every Apple Store is sold out. I even called Verizon to see if they had some in stock and they didn’t.

This is all absolutely understandable obviously. It’s my fault for not preordering. But is there any time in particular the supply usually catches up to the demand for the new iPhones?

Hi everyone, I’m trying to connect my iPhone 16 Pro to my MacBook Air over USB-C, but the Mac doesn’t detect the iPhone at all.

Here’s what I’ve tried:

Tried multiple USB-C cables
Tried different USB ports on the Mac
iPhone 16 Pro is unlocked when connecting
Restarted both the iPhone and Mac
Enabled Wired Accessories in Settings → Privacy & Security
Reset Location & Privacy on the iPhone
Checked Finder, but the iPhone doesn’t appear
Checked System Information → USB, and nothing new appears when I connect the iPhone 16 Pro

The strange part is that my iPhone X works with the same Mac/setup, so I know the Mac and connection can detect an iPhone.

I also briefly got an accessory connection notification on the 16 Pro after restarting, but it disappeared within a few seconds before I could accept it.

Does anyone know what could cause an iPhone 16 Pro to not even appear under System Information → USB? Could this be an iOS/USB-C issue or something with the phone’s port/data connection?
Any help would be appreciated.

The Face ID on my iPhone 16 stops working every time I update iOS. No matter how many times I input my passcode to unlock or to access the Face ID setting itself. I have to reset Face ID and restart my iPhone just to fix it. It’s extremely aggravating and I cannot seem to find a solution to it by searching it up. Has anyone else had this issue?

Hi everyone, I’m hoping someone can help me with an issue I’m having with my new iPhone.
I recently purchased an unlocked iPhone 18 Pro Max through BenefitsMe, which is a program offered through my employer that allows me to finance the phone with payments deducted directly from my paycheck.
I’m currently with Visible and was trying to transfer my eSIM from my old iPhone to the new one. However, the new phone is showing that the SIM is locked. When I purchased the phone, it was advertised as universal/unlocked, so I’m confused as to why I’m receiving this message.
I’m not sure where to go from here or who I need to contact to get this resolved. Any help or guidance would be greatly appreciated. Thank you!

Any advice is appreciated.

I was in a pretty bad domestic situation, and my iPhone 13 (which had all of my photos from the past 12 years on it) was smashed. I thought that my photos were being backed up to my iCloud, but apparently they were not, and apple could see nothing on their end(even though I had of course backed it up before in order to transfer everything to that phone a year or so earlier when I upgraded…). They recommended 3rd party data recovery, so I sent it the phone in to iPadrehab for data recovery, but they need my passcode to back up the data.

The issue is that when this phone was smashed and broken, I had been frequently changing my passwords out of fear that the person who ultimately smashed the phone, would get in it. I have some ideas of what the password might be, but I’m afraid of leaving iPadrehab to type all of them in since it would lock the phone permanently….

What do I do…? What would you do? I have like 20 possible codes but only 10 tries apparently. Are there any alternatives here? TYIA 🥺

Anyone have this issue where your touchscreen is not responding and require a force restart? It’s been happening at least once a day now, I’m wondering if it’s a software or hardware problem.