u/jp_ranger26

I booked 2 tickets for Delta One via Amex Travel’s International Airline Program a couple months ago after canceling other flights due to the Iran war. Checked in online and everything seemed normal
but could not go through TSA. Agent asked for two IDs and then sent me back to the Delta counter. Turns out - Amex Travel kindly put my partners birthdate and details for the secure flight data for both tickets. Delta folks at the airport couldn’t sort it - but luckily a support agent from Delta was able to assist.

Even if they are less expensive than booking direct, I probably won’t ever use Amex Travel again. Buyer beware.