Service Suzuki plus loan car
So I've cracked the shits big time with Blacks/Armstrong/whatever they're called now, on Neil street. I've been going there for 5 years, with 2 personal vehicles and 6 work vehicles.
These days no one answers the phone. Takes ages on hold before you get a receptionist, who is very lovely and takes your details and assures you that someone from the service department will ring you back later that day... It's been 3 days, I've called once per day, told the same thing by reception, no one has called me back. Hopeless. My experience is that the customer service has really gone down hill since it changed hands.
All that being said, I'm looking for somewhere to service my Suzuki Swift and I'd prefer somewhere where I can borrow another car for the day. Any ideas?