u/ju5tler

▲ 4 r/hotels

Austria | Question about All Inclusive bills

Currrently staying at a Hotel in Austria. Drinks are All Inclusive. Still we have to sign a bill everytime we have (served) drinks at the table, during dinner for example.

It will list the drinks and amount we had. Each listed with an actual price for the items with a "Total" sum of 0€ to be paid.

I guess it is done to have control about how much the guests consume to be able to manage the All Inclusive prices. And/or local regulations?

Not an issue for me, it's just a quick signature.

But, almost every day the bill has drinks we did not order/consume. They put tap water (3.7€ / L) on it that is on the table at dinner (did not order), shots we did not order/consume or the amount of drinks we actually had is higher as consumed (3-4 Cokes were we had only 1). Just some examples. Always more, they never miss drinks or put less on the bill than we had.

As for totally wrong stuff (4 Ramazzotti for our family with 2 kids) I did not sign it and told the waiter it was wrong. I do not care too much about the other minor "mistakes"(?), as it is still 0€ for me.

But I am wondering if it might be by intention. Does the Hotel have any advantage to "sell" more drinks as they really did?

It is not the waiter pushing us to consume (like if they would get more money when they serve more drinks).

Is it some kind of Tax thing?

I would think the Hotel has a better balance when they serve fewer drinks in this All Inclusive situation.

Thanks for any insight.

reddit.com
u/ju5tler — 19 hours ago