u/just_want_2_b_liked

Does anyone know how long it takes for an investigation on a missing package?

The tracking shows that package is at their wearhouse and there hasn't been any movement since June 19th.

The won't refund me and told me that the seller needs to refund me. I reached out to the company that I purchased from, and Purolator is telling them that the packaging is at the wearhouse.

I've spent like 4-5 hours tracking this down, and now im spending more time writing this post.

I asked Purolator what their timeframe is with the investigation, and i haven't heard back.

So if anyone has any insights, I would really appreciate it.