
▲ 22 r/accesscontrol
What could have caused this? HES 9400
The lock was only a few months old. Replaced an oooold lock that was rusty beyond repair. Tested the wires and getting just over 12 volts when card is presented. It has the 12v pigtail. No other locks on the controller have had issues. What could have caused this? Will HES warranty this?
u/jwone — 3 days ago