r/accesscontrol

Reasonable Contractor expectations, parts and smarts

Have a site/customer that sent a project out via their contractor to another so called integrator, primarily because they're cheaper. We're embedded and preferred, also bid on this specific project.

This company franchise isn't a VAR or certified on the product and only is able to purchase because of the parent company. Their engineering is little more than design/build and obviously winging it.

The customer refused access to their system programming because of the certification. This company has to sub all programming out because of this. Their techs are pretty minimally skilled, every fault is deemed programming errors by them. Have proven this as BS time and time again, via logs and their install miraculously starts working without a single programming change. This has been going on throughout multiple project phases.

Final straw, they can't get their engineering to function, again, and it's a programming issue. Their tech and EC demand our guys on the phone to assist their troubleshooting. No coordination, no scheduling, just because they're onsite.

Advised them of this, told them essentially nope, this is their design and to contact the manufacturer for support and we can't support them at the drop of a hat, no consideration or scheduling.

What would you do?

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u/Competitive_Ad_8718 — 4 days ago
▲ 183 r/accesscontrol+2 crossposts

Intercom Viewer, Chime, And Doorbell retrofit

Everything was retrofitted without any drywall damage, had to fish up from the crawlspace for every drop. Client was a DIYER, so everything was already adopted and ready to mount. The POE chime wall had a horizontal bracing I had to drill through, used a magnetic chain and retrieved it from the cavity below in the crawlspace, the viewer was on an exterior wall, and the stud bay was the exact width of the viewer and this bay sat right on top of a joist so that was really fun, I had to fish up the light switch bay to the left then go sideways to get into my viewer bay since I couldn’t drill directly up. Then the doorbell was a little easier, it was already prewired with cat5 so I found it in the crawlspace, cut the wire, spliced with a new cat6 and rerouted it to the network closet. Of course I had to terminate and test to make sure all pairs were good. Everything is working- I go back to add 2 Unifi cameras. The client was very knowledgeable- he added a module between the doorbell so when the doorbell rings it automatically shows on the viewer, he said without the module it will just ring, I love how Unifi makes bringing access control to the home possible.

u/southrncadillac — 13 days ago

Taste the Rainbow

Starting to dress out 5 S2 Nodes in Trove2 enclosures. The cable contractor pulled this Skittles colored composite cable. Never saw this cable before. NGL, I don't hate it, breaks up the white jacket monotony.

u/Motor_Computer_3029 — 13 days ago

Lenel Cabinet Panel Layout

So I got a customer who's being a bit difficult. Rather than use a Trove or LSP panel setup the demand Hoffman enclosures. Pictured is my most full backplane for a floor. They want as few enclosures as possible. Think this will be okay? The actual enclosure size is 60x36 so from the black corder to the walls of the enclosure I have 3 inches in each direction at least. The yellow squares a 2x2in so that I could space evenish gaps between boards.

Will have trough on top and right side for cable. Battery box below panel. Cable will be stripped back to its conductor pairs before twisted. Access Composite cable. Magnetic cable management in panel. PM doesn't want to split this into two panels since the specs call for 1 panel on this floor.

It's cramped but think there's enough to work with? Trim out and wiring will be done by a tech we have who does great work and is basically the trim out guy for this region so that makes me feel better about the cramped panel.

u/StalkMeNowCrazyLady — 13 days ago
▲ 6 r/accesscontrol+1 crossposts

UniFi Access + Altronix Trove for Larger Multi-Door Installs

For anyone doing larger UniFi Access installs, figured I’d share a setup I’ve been working on.

If you’re doing a bunch of doors and don’t want 10 different enclosures hanging on the wall, Altronix Trove is worth looking at. It also lets you keep the strike power separate from the UniFi Door Hubs, which I prefer.

This setup is for 9 doors and everything will fit into 2 enclosures.

And before anyone asks why I didn’t just use the Enterprise Access Hub (EAH-8), I wanted more flexibility. The EAH-8 is a bit limited on reader inputs and relays. If you want the option of 2 readers on certain doors, or extra relays for postal locks, delivery access, intercoms, etc., the standard UA-Hub-Door works better IMO.

The UniFi hubs handle the access control, and the Altronix AL400ULXB2 + ACM8CB handle the strike power separately.

Parts:

  • 9x UA-Hub-Door
  • 2x TROVE2BL2
  • 2x AL400ULXB2
  • 2x ACM8CB
  • 2x USW-Flex-2.5G-8-PoE
  • 2x UACC-Switch-DIN

Makes for a pretty clean setup and gives you a lot more flexibility than having individual power supplies/enclosures everywhere.

Anyone else doing larger UniFi Access installs this way? Curious what everyone else is using for enclosures and lock power.

u/Highway-Fantastic — 13 days ago

Mortise Shear lock issue

So these are against my religion to install. But it was necessary in a Behavioral unit “seclusion room”. It was installed a year ago. Customer says it no longer works. Found a pinched wire, corrected the issue. Cleared the fault. A month later they complain of it being hot… checked polarity and voltage. All correct… the module starts to short/fry whatever.

Does this need cleaner power? It is supplied with 24vdc. Maybe try 12v?

I’m stumped 🤔

(GF3000 Schlage)

u/sparky_Splatoon — 12 days ago

PDK issues.

Installing a new PDK system at a local commercial building. 3 doors. 2 strikes and one mag lock. The two strikes are working great but the mag lock is kicking my ass. I can manually trigger the relay, and doors open but when I put in a pin, even though in “live events” it shows access allowed, the doors don’t open. Any insight into why this might be or what I should look at? I’ve got everything wired up how the manual shows. We generally use altronix ACM8’s with a dry contact from the controller, but this one we are trying to use the controller to power the 12v mag.

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u/PrestigiousLocal6475 — 13 days ago