u/kdawggy99

How it all shaked out, after 3 disaster boxes...

I have a previous thread, like many others, lamenting that absolute shit boxes we've gotten in a few weeks.

It gets confusing, with the useless credits, but all told, I got three terrible boxes, each worse than the last (with the 3rd one having maybe 10% of the ingredients).

I sent a complaint to BBB and requested a refund on the two payments that went through the past 3 weeks (one for about $150 and one for about $100 (with a $50 credit).

After taking advice from here, I contacted them successfully on Instagram (weird). The refunded the $100.

I wasn't happy with just that refund, since the refusal of the $150 was based on credits, which so far were mostly useless. Lo and behold however, I had a $100 credit to my 4th box, which was not perfect, but was maybe 80% full of ingredients.

All told I paid $250 for 4 boxes, anywhere from 10%-80% full. I consider this fair, although definitely a terrible terrible way of going about things.

If the CEO or whoever was in charge of this debacle gets axed, I may reconsider them in a month or two when they are showing consistency in full boxes.

reddit.com
u/kdawggy99 — 17 hours ago

That's enough. Just filed a fraudulent charge with my credit card.

I've been ordering six meals a week for several years. The last few weeks have been horrendous. Not only missing ingredients, not just not enough ingredients to make a full meal. Rather I ONLY have a few ingredients, none of which are close to making a single meal.

I ordered five 2-person meals (with the lasagna being extra huge for 4 people). SO basically a week worth of food.

This is what a received. I was charge for $150 worth of food (and I paid $106 with a measly $44 charge for the last disaster box).

It's mostly tomatoes and garlic. They gave me a small bag of shrimp and a couple things of cheese... maybe $20 worth of food. This is an insult and this company should be ashamed of themselves.

They should have simply said "hey we have major MAJOR supply issues, and we need to close down for a month or longer". Instead, they send absolute clown boxes and charge their long term customers as if nothing is wrong.

Fuck em. I just cancelled and will challenge any further charges from this company.

u/kdawggy99 — 9 days ago