u/kevinsueva

Hey everyone,

I’m posting here to see if anyone else is having this issue or if anyone from the Magnific team monitors this sub.

I’ve been having major billing and access problems every single month:

• No service access: Every month I pay for my subscription, but I don't get access to the platform or premium features after the payment goes through.
• Double charged last month (40 days later): Last month, support told me the extra charge was just a "PayPal issue" and that it was "on hold". But after 40 days, the temporary hold cleared and the money was officially debited from my bank anyway. I was basically forced to pay twice for a single month just to keep working!
• Paid again this month, still broken: I manually paid again via PayPal, and the platform immediately threw an error (see attached screenshots). My account is still completely unusable.

I’ve emailed support asking them to either activate my Premium+ or issue a full refund for all these unfulfilled charges, but this keeps happening.

Has anyone else dealt with this recurring ghost-charge issue on Magnific? Any advice on how to get support to actually address this?