r/magnific

I've been using Magnific for professional work and today I experienced something that completely destroyed my confidence in the platform.

I built a very simple workflow using the Video Generator node. Before running it, the interface displayed an estimated cost of approximately 1,305 credits.

Based on that information, I clicked Run.

Instead of consuming around that amount, the workflow deducted nearly 20,000 credits from my account.

I immediately opened a support case because I genuinely thought this had to be a bug.

My biggest concern isn't even the number of credits. It's that the displayed estimate and the actual consumption were nowhere near each other. If the final cost can end up being more than 15 times higher than what is shown before execution, then the estimate isn't something users can reliably use when deciding whether to run a workflow.

Another frustrating part is the support experience. It's extremely difficult to reach a real person. Most responses appear automated, making it hard to get a clear explanation about what actually happened.

At this point I've already disabled my subscription renewal because I don't feel comfortable continuing to use a platform where I can't predict how many credits a workflow will actually consume.

I'm currently waiting for the outcome of my support case, and I hope they either explain exactly how almost 20,000 credits were calculated or reverse the excess charges if this was a UI issue or a billing error.

Has anyone else experienced something similar?

Did your workflow ever consume dramatically more credits than the estimate shown before execution?

I'd really like to know whether this is an isolated issue or something other users have encountered as well.

I have been using Freepik for a very long time. I always have a yearly subscription, time came around to renew. Due to budget and changes I decided to opt for the monthly payment plan.

1. There is no option to opt out of AI. I don't need all of that crap, I just want to download the stock images.

2. I decided to go for the essential since it was the cheapest option, it is incredibly unclear where the downloads of STOCK images is stated. Only if you scroll all the way down, past all the AI bullshit, its it clear how many you can download.

How can Freepik, that was already ruining their product with their AI push, completely give a fat finger to their loyal client base that was people using Freepik to download stock images.

I don't want AI. In an other thread it was stated that "due to a bug" there is no option to only have a subscription without AI. However they would "change" that. That was 2 months ago.

They don't care. All they want is money. Right now the stock images are also flooded with AI crap. I want my stock image base back, without AI. Yes I have turned on the "don't show me AI images"-button on. However, that doesn't seem to do anything. This is horrible, absolutely horrible.

Unfortunately I never found an other website that has as vast of a library as Freepik. So I am doomed to suffer. Hopefully there will be an other platform taking over Freepik and they crash and burn.

Yesterday I connected Claude to Magnific and started using it to generate image sequences for later turning them into videos.
I’m using the unlimited models (like Nano Banana 2 and Klein 2.5), so I expected those generations to be covered by the Unlimited plan.
However, every single image generated through Claude still consumed Magnific tokens.
The strange part is that if I use the exact same models directly from the Spaces page inside Magnific, no tokens are consumed—they behave as unlimited as expected.
So it seems that when Claude is in the middle (via MCP), every generation is being billed as a normal paid generation instead of using the unlimited quota.
Is this expected behavior, or is there some configuration I’m missing?
Has anyone else experienced this?

Every time i hit generate it comes back wit this error message

https://preview.redd.it/eb4uhcqfs89h1.png?width=400&format=png&auto=webp&s=5891652f814089c2f4980320bf583022a0457976

This is by far the worst app ever I have ever downloaded or subscribe for. The payments go through but you never get the credits, you do not even have any option to contact the support team or send an email on the app.

You will have to open the webpage to do that. Even if you raise a ticket you never get an acknowledgement of that, this means a ticket has not even created in the backend.

I have raised 12 to 13 queries for the same and I have not even received an automated acknowledgement for that. It does not even get submitted.

Their ChatBot is also horrible, somehow through the chat bot I was able to create a successful ticket of which I received an automated email, but I still don’t know how I did that, because I am unable to do that again.

Worst App ever worst team ever!

Pretty sure the 14 5* ratings they have got on app store are by their employees/friends

Go for other alternatives.