Has anyone had issues with "Attractive" dog GPS? Order delayed for weeks with no way to contact support.
Hi everyone,
I am looking for some advice regarding a recent order I placed with the pet GPS company "Tractive"
I placed my order back in June. Shortly after, I received an automated email informing me that my shipment was delayed and that it would be sent out by July 1st. It is now July 13th, and I haven't received any shipping updates, tracking numbers, or further communication.
The biggest issue is that I cannot find a valid phone number or a working support email to contact them. It feels like they have completely gone dark.
Has anyone else had this experience with them? If so, did you eventually receive your product, or did you have to file a chargeback? I am currently trying to figure out if this is just a severe logistics failure or if I should assume the money is lost and contact my bank immediately.
Any advice or similar experiences would be greatly appreciated. Thanks!