Low Call Volume
Hi everyone, for those working with DALS Link (DA Languages), have you noticed a decrease in call volume? I started working with them about a year ago at a rate of £0.20 per minute, and things were going well. However, over the past few months, I had to reduce my rate from £0.20 to £0.16 per minute in order to receive calls.
What surprised me the most is that last Friday, I noticed that my rate was no longer £0.16 but had been increased to £0.21 per minute. Even the staff member I used to contact to help me reduce my rate is no longer responding.Sometimes, I also receive emails from different company that I am not registered with responding to emails sent to DA Languages.
DA Languages themselves sent an email acknowledging that the majority of their interpreters have been complaining about the low call volume, yet they continue to say that everything is working perfectly fine. Has anyone else experienced something similar?