Winning ticket isnt a winner in the system???

Hey yall. We got two crosswords and one of em was a winner and they told us this one wasn't. They showed me the screen and everything but it has 4 words making it a $10 card. Has anyone had this issue before and does anyone know how i can cash my prize?

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u/ki110rd — 7 days ago

Got these two collections for a pretty good deal

I've been spending way too mych on skylanders recently but got some good pulls and this is my most recent haul.

1st picture was $20 USD

2nd was $15USD

Only one broken figure

u/ki110rd — 3 months ago