u/kinglordt

I know there tends to be a negativity bias online. People are a lot more likely to post when something goes wrong than when everything works out. So I wanted to share a little hope for anyone dealing with the screen gunk issue and waiting on a replacement.

I received my replacement yesterday and… NO SCREEN GUNK!

It took about a week from start to finish, and I’m on the East Coast in the US. I worked with someone named Gleb on their support team, and he was quick to respond and helpful throughout the process.

Obviously I can only speak to my experience, but figured I’d share since most of what you see tends to be the problem cases. There are good replacements making it out there!