▲ 1 r/StanleyCups
Warrenty filed and received the wrong color
So about three months ago I finally caved and bought a plum colored Stanley, then after only a few weeks it stopped keeping things cold, so I filed a warrenty claim. After about two weeks of going back and forth with Stanley's warrenty department they send me a new cup. Only it's pink. I'm pissed at the lack of communication on this, at no point did in our emails did they mention my original purchase color being unavailable. I understand they say they can't guarantee the same color will be in stock on their website, but I still feel like a heads up would have been preferable. If I wanted a pink Stanley I would have bought it. Now I feel like I completely wasted $50, and I'm beyond frustrated.
u/kiss-kissbangbang — 3 days ago