Once again- Ro screwed me.
My membership was cancelled. But only for about 2 weeks. I got my last script through them in July. Made me do onboarding again, signed up and was charged for the membership. They made me go through the medicine selection again- I get to the part where they are trying to charge me for the meds. I message support because I do not receive meds through Ro. They send it to my pharmacy. They tell me “don’t worry- just complete the form and we will send it like usual” So I do- and I get an attempted $400 charge from them and a notice that my meds are paused until I pay. I’m not paying $400 for meds I’m not getting through them. They have NEVER charged me for meds. I reach out to support again and now no response.
Super disgusted with this. And out of meds. I will go somewhere else if this is how stuff is now.