u/knitting-w-attitude

I am shipping a package within Germany, and I wrote the address correctly on the package, which I have confirmed with the receiver today via a picture of the returned package. I am told (by German colleagues) that because I put a slash through my zero (a common practice internationally to distinguish a 0 from an O), the German delivery driver might not have read the address correctly.

Is this something where I can take the package back to DHL and explain and not have to pay to have it shipped again because it was their fault for not correctly reading the correctly written address?