u/letmessleep

I recently made my account yesterday and also bought something. Today, I received this notice that I violated ToS? I’m not even a seller, but I’m assuming this is just an automatic message or whatever.

Anyway, the only thing I could think of that would cause this is buying an item and having it shipped to another address because that’s the only thing I’ve done. I intended to have the item shipped to a friend as a gift and when I realized today that it may have been the thing to cause an issue, Mercari had set my friend’s address as my default even when I hadn’t set it to that, therefore alerting fraud for my card address not matching my default address and name??

Is there no hope in getting my account back and will my order still be shipped?