u/lianaboy

Shield Pro 2019 no picture after couple of days

Hello,

I'm an owner of Shield TV Pro 2019 since 2020, last 1 year my Shield was hooked up to my LG OLED via Marantz Cinema 60 receiver using certified HDMI 2.1 48 Gbps cables and all was working fine. Couple of months back (after the 9.2.4 FW update) I've had an issue where Shield has stopped to show any picture - the screen was black. I played around with the connections, changed cables, HDMI inputs on the receiver and it seemed to me that the fault was in the cable. Last week I ran in the same issue, this time around it resolves after unplugging and re-plugging for 1-2 days, after that another black screen. I've tried to connect it to a 4k non HDR monitor, same story - sometimes it works as nothing has happened, another time no picture. I did factory reset, cleaning and re-pasting, nothing helped. Did anyone experience similar issue? Any other idea what could I try to fix the issue? Or is it just bad luck...

It seems that it is quite difficult to buy a new Shield in my country right now (Europe/Slovakia), so I went with Apple TV 4k 128 GB for the time being, managed to grab it for 180 Euros, before the price hike.

BTW, I also did RMA the "faulty" HDMI cable at my local store couple of weeks back (the one from the couple of months back) and they told me there was nothing wrong with it, but they replaced it anyway. It seems that it wasn't the cable after all.

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u/lianaboy — 6 days ago