Battery cell module replacement underway! (SEA)
Got a message from my country’s Volvo rep who was assigned to my case, that the battery modules finally arrived and the team wanted to work on it ASAP.
Moved around a few meetings, drove it over to the country office (which was luckily just less than 30 mins away) and they said they needed a couple of days to work on it, test it and document everything.
I consider myself very lucky - they responded to my email very quickly, acknowledging the problem and highlighted the next steps (which primarily involved waiting for the modules to arrive). They alsoo provided a recent model as a courtesy car, and a generous charging credit.
Total wait time since purchase to (hopefully) resolution: 3 months, almost to the day. I’m hoping everyone of us affected worldwide also gets their turn soon!
Model: 2025 dual motor ultra (showroom unit).