Working at JINYA Ramen Bar Langley: Poor management and discrimination.
Based on my experience working at JINYA Ramen Bar's Langley location, I would not recommend working here. The restaurant often promotes itself as being welcoming to young workers, but in my experience many younger employees ended up working in a stressful environment with limited support. During busy periods, the workload became overwhelming, and I witnessed coworkers become physically and emotionally distressed due to the pressure. Staff turnover was extremely high. Employees regularly quit or were let go, especially in support roles such as dishwashing. Scheduling was inconsistent, with shifts frequently being cut, leaving the restaurant understaffed and placing additional pressure on those who remained. New employees often received inadequate training, making it difficult for them to succeed. Management also encouraged staff to offer customers free mochi ice cream in exchange for leaving a five-star review. This practice significantly improved the restaurant's online rating but did not, in my opinion, reflect improvements in the workplace itself. I also witnessed comments and behavior from management that I found inappropriate and discriminatory. On one occasion, a manager responded to a difficult customer by saying, "Brown people are just like that," which I found offensive and unprofessional. I also observed remarks toward LGBTQ+ employees that I believed were disrespectful and discriminatory. The workplace was disorganized on a regular basis. Essential items such as clean cups and utensils often ran out during service because the dishwashing process could not keep up with demand. This created unnecessary stress for front-of-house staff. Training was inconsistent, and some employees struggled because expectations were unclear. I also experienced payroll issues, including incorrect pay and delayed pay cheques. While not every pay period was affected, these problems occurred often enough to become a concern. Overall, my experience was negative. The restaurant was frequently understaffed, employees were expected to work under significant pressure, and I found management to be inconsistent and, at times, unprofessional. I would encourage anyone considering employment here to carefully weigh these concerns before accepting a position.
Many ex-employees of JINYA Langley are looking to fight back against the management. This post is to spread awareness to anyone looking to or currently work here, and is a safe space to talk about personal experiences at JINYA Langley.