Athlytic Age not working
For some reason my Athlytic Age is not beeing shown. The circle is not even spinning and I already tried a lot of things, since I have been exchanging about 6,7 emails with support.
I already
- deleted the app, rebooted the device and reinstalled it,
- cleared the cache,
- let the app and page open for hours,
nothing has changed the situation at all.
Of course I have the newest version updated. I also use a wahoo hr-sensor but the problem already existed before I owned that thing. No other wearables.
I own an iPhone 13 Pro Max and my concern is, that the phone is just too old and not powerful enough, but then they should point that out. Instead I am paying quite some money for a product which is not working correctly.
My intention is not to get individual support but to warn others, that are having the same issue! You don’t get what you pay for and the screen with the “-6.9y” is just some kind of stock image, which I also have seen on other people’s posts about this concern.
If the app is not intended for an almost five year old smartphone, which still gets software updates by its manufacturer for at least a year or two (considering that the iPhone 11 is going to get iOS 27 later that year), than you have to point that out instead of luring ppl into buying an unfinished product.