u/madelinelee13

my husband and I have new insurance and both submitted this to Ro. We have submitted this new info and Ro has been giving us both different run around about if our new insurance covers wegovy (it does) if we need PA (we do) and if it had been sent (ro had not).

Their AI support is atrocious and it is impossible to get a consistent, accurate response.

and now we are about to go a full subscription month with successfully filling a prescription.

is anyone else dealing with these issues?