▲ 3 r/HDZero
Shipped the wrong unit - How does support handle exchanges?
I recently ordered a BoxPro+ with a specific use case for the Wifi broadcast option.
Turns out that they sent me the non wifi unit but charged me for the wifi model.
How does HDzero handle correcting such exchange issues in the US? I've emailed them but Ive heard that they aren't terribly responsive to US customers.
u/magicfultonride — 4 days ago