u/mann_og

Custom License Plate never triggers LS Customs text message - Rockstar Support useless [PC]

Hey everyone, I've been dealing with this issue for a while now and Rockstar Support has been completely unhelpful so hoping someone here has experienced this and found a fix.

The Issue: I ordered a custom license plate through the License Plate Creator website but never received the in-game text message from LS Customs to pick it up.

What I've already tried:

  • Verified game integrity twice
  • Deleted and recreated plate 15+ times
  • Restarted game and rejoined multiple sessions
  • Canceled and reordered plate many times

I have only one plate on my account and I don't think its a storage issue.

What Rockstar Said: First they told me to delete existing plates (I only have one). Then they sent a generic TOS copy-paste without confirming if my account if flagged. Then a Tier 2 agent said "We do not have any information to provide on this topic" and closed the case.

Has anyone experienced this before and actually found a fix? Is this a known bug? Any help appreciated!

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u/mann_og — 3 days ago