u/marc-zweiundzwanzig

I bought the Japanese minun card from raging surf relatively cheap (was offered for what the Korean one usually goes for). Shipped from Spain to Germany.

When I received the card I instantly saw it was the Korean one because of the different back side.

After a couple messages back and forth the seller now insists on sending the Japanese one and basically tries to spin it like I was scamming him.
Seller only has like 3 sales and the only non Spanish card he was/is offering is Korean..

I opened a support ticket like 10 days ago. Is it normal to wait this long?
Also is there a way to see pending tickets?