Handwriting gone!
Hi all, I’m having an issue with my devices (pp, ppm) where when I open a file the handwriting is gone. All of my handwritten notes on a pdf, gone. Handwriting files I for brainstorming, gone. I’m a writer and was developing a story idea and the pages of notes are all gone. Now just blank pages. I’ve tried toggling the layers on and off but it does nothing for the actual handwriting. The handwriting never shows back up.
Also, I can see handwriting in the icon for the file but when I open the files the writing is gone. Really freaking out about this as I have not only my writer work in there but work for clients. I’ve written to Remarkable and they’re looking into it but it can take 5-10 days but in the meantime I have work do for clients and I need the notes! This is a nightmare as I’ve gone all in with Remarkable for some time now so everything is handwritten there. Anyone else run into this or know of a fix? I literally can’t open anything else file without all of the handwriting being erased.