Refund process
Hi everyone so I’m not sure what’s happening with Koho but usually when I’m receiving a refund, the money would hit my Koho account the next day. I got an email from SHEIN yesterday about an order that’s been refunded back to my Koho card and up til now I haven’t received the refund. A few weeks ago, Amazon said they refunded a small amount due to me over paying me import fees and I’ve yet to see that refund back in Koho. What is going on?