Paid extra for express post but got delayed - any chance of a refund as the receiver of a package?
I bought a gift for someone last week and paid express post as I need it by Friday, and it said it would be delivered within 2-4 days. It was meant to be delivered yesterday but today I woke up to “your parcel has been delayed” emails and this delayed marker on the parcel in the auspost app.
I paid the extra $7 or whatever it was for express specifically because I needed it on/before Friday - if it doesn’t arrive by then is there any way I can seek out a partial refund for the delivery cost so I’m only paying for the standard delivery instead of express, given that they’ve now said it could be up to 5 business days late (more than double the original estimated time with express post)? I know it’s only $7 but I’m a student on a very tight budget.
When I’ve looked it up I’ve seen things about senders of express post packages being able to get refunds if the package is delayed, but nothing about whether receivers of express post packages can. Thanks in advance!