Airalo E Sim - terrible
I used to like this company, I’ve used them several times before. But when I had a unique problem that could not be solved by an AI Chatbot. I ended up wasting 3 1/2 hours of my valuable vacation time in Barcelona SPAIN trying to resolve an eSIM issue. The person on the chat her name was Hannah, was very nice. But I needed my issue resolved immediately. I have important business matters that I needed to take care of. It could potentially have lost money. I spent 3 1/2 hours going back-and-forth with Chat and the AI agent with no avail. I stressed them are important. This was to me and that if someone could please call me on my wife’s phone so that I can walk through the issues on my phone. Mind you I am a technical person. I work for a large Internet company. I know my way around Technology. They could not and would not help me. Do not use this company., Stay away from this company. There are many more choices. If you need an urgent matter resolved. Do not count on this company. And then they tell me it’s gonna take 30 days to refund my money? Are you kidding me? If you have this app installed on your phone, delete it. My experience was absolutely horrible.