u/miggysmaIIs

Google workspace keeps on charging me even tho I canceled

UPDATE: I went through payments.google.com and I see an active subscription there. Along with my debit, I tried closing the payments profile, but I cannot since i have an "active" subscription. Now, the official Google guide keeps pointing to admin.google.com to cancel subscription. But I csnnot go through when selecting my acount. I think because I already canceled last month. I even saw a commitment cancelation fee on the transactions page but yet the subscription remains active..

Alright it all started three months ago when my brother used my debit to get a free trial. He forgot to cancel and for two months I kept getting charged 10 usd. By last month I had enough and went through thoroughly how to cancel it. Then after canceling I got charged immediately by 50 usd...

Now I thought it was all over by then, but just right now I got fucking charged again for 23 usd. Wth is going on here? How do I cancel this completely?

I can't even go to admin.google.com to verify since the account was deleted or canceled last month.

Also last month I received this email ssying Google Workspace Business Starter has been canceled.. Why am I still getting charged a month after?

reddit.com
u/miggysmaIIs — 14 days ago

Got charged $50 charge after canceling Google Workspace

Hey guys, need some quick advice for someone who doesn't know nothing about this subscription.

So My brother took my debit and signed up for a Google Workspace trial two months ago and forgot to cancel it.

I only realized when my debit card started getting charged $7 a month. I asked him to cancel it but by the second month I got charged again.

I couldn't find the subscription under Google play store or my linked card or anything, but I saw this cancelation article and followed it, to log into the Admin Console and managed to cancel subscription.

Then a couple of minutes later, a $50 charge hit my card.

Now I can't log back into ⁠admin.google.com⁠ to check the bill or verify if it's truly canceled bc I do not want to get charged again.

A few questions:

1. Why did I get charged $50 for cancel?
2. Am I safe from future charges? Is this $50 the final payment, or will they keep charging me?
3. Is it worth disputing? Or can I write an email to a support about this

Thanks in advance!

reddit.com
u/miggysmaIIs — 1 month ago