Breeze downgraded my seats out of the blue
I first want to state that I know I'm not automatically entitled to the seats, however I'm curious about what people think of an odd experience I had with Breeze today.
Yesterday, I went to the counter and purchased 3 RT tickets in person at the Breeze counter. I booked Nice bundles for all three tickets. Due to a combination of the Breeze employee maybe not having booked many tickets in person before and me being extremely polite and patient with her, she booked my family and I in seats 4DEF for both the outbound and inbound flights. I didn't mention seats to her at all because the flight isn't for a couple of months and I planned on booking them later as I'm traveling with a child and can book in the family zone at no cost. She told me she put us in Row 4 and I simply said thank you and walked away. Done deal.
Breeze emailed me cold more than 24 hours to say they were taking those seats away. I fully understand that I didn't pay for the seats in Row 4, but doesn't it strike you as odd that they revoked the seats a day later? One of their employees did me a favor in person and corporate overruled them and essentially said, "tough luck."