u/miotch1120

First they couldn’t finish install (was working fine, kept checking for my bill, never showed up, was something on their end) so they just cancelled the account. That required making a new account, and waiting for a new router (a week without internet).

Not even a whole month later, I find out they never buried the line, so it was severed by the mowing company my apt hires. No tech available for 5 more days.

I gotta say, I was never a fan of Xfinity, but they seemed to have their shit together. This is fucking rough.