Fraud?
Today I received my third incredibly incomplete box - and this one was shockingly possibly the worst of the three.
I feed a family of 5 on these meals, buying 4-6 4-person meals/week plus extra protein as needed to top up.
My Friday delivery box was delivered a day late earlier today. I had ordered 5 meals. Each had proteins for 4.
I received:
- 2 small (but adequate) bunches broccolini
- 8 scallions
- 2 10-oz tilapia
- 2 10-oz salmon
The complete box cost was $245.95 with discounts. It was 5 meals with extra proteins and enough to stretch to the full week. What I’ve received isn’t even 2 meals.
This just looks like fraud to me at this point.
When I call the customer service number provided in an email, it’s a recording with no options, just hangs up.
When I email (and I have multiple times), there’s either no response, or worse, a code for $5 or $15 off a subsequent purchase.
I’ve cancelled all future orders, but I’ve had 3 weeks of being defrauded and one more coming next week that I had not yet cancelled, hoping they would figure it out.
I don’t know what they did, but this can’t be legal.