▲ 3 r/Xerox
Altalink C8055 Black Shadow on bottom of paper
Any copies made using the glass or the top loader have this black shadowing effect. Printing from a computer does not cause this.
We have replaced all four drum cartridges and the transfer roller at their request. Still, any copies we do have this big black space at the bottom even when copying a blank piece of paper. I am leaving this job at the end of next week and would like to resolve this persistent issue before I go.
I have called Xerox support about this three different times for our office printer and they have not been able to figure it out. The newest idea is them sending a new transfer belt cleaner but I am so exhausted by this issue that I thought I would ask here as well.
Does anyone have any advice?
u/moonmoonprincess — 2 days ago