u/more-than-once

I recently purchased an Omega TMR and have generally been stoked with its performance and quality... except for the squeaking/creaking between the d-pad and the faceplate. Specifically, when I tap the down button on the d-pad, there's a noticeable squeak/creaking noise. Take the magnetic faceplate off - the annoying noise is gone immediately.

Anyone else running into this issue?

The website for Scuf appears to be offering me an RMA, but I'm curious if the RMA will actually solve the issue, or if I need to use a dremmel (or similar) to sand down the faceplate d-pad hole tolerances to alleviate the squeak... seems dumb on $220+ controller.